Posts by James Ko

The Right Company Culture Can Do Wonders for a Clinic…Do You Have One?

Physical Therapy, Physical Therapy Practice

Your company’s culture is not much different than an individual’s personality. If someone has a great personality–humorous, easy-going, positive, etc.–they’re much more fun to be around. Team4kids in

This Unusual Trick Gets Me 20-40 More New Patients Every Month

Cash Based Practice, Marketing, Starting a Private Practice

There are over 20 marketing methods to getting more new patients today, and all of them work (if you do them correctly) but I want to share with

How to Renegotiate Your Contracted Rate With Insurances

Billing, Collections

This PT practice owner just renegotiated her contracted rate with MultiPlan. See what she has to say: “Great news! We renegotiated rates with Multi Plan from 87% to 110% of the

A Quick Tactic to Fill Empty Slots in Your Schedule

Billing, Documentation, Employee Training, Marketing, Physical Therapy Practice

Did you know that 50% of consumers wake up and check their email while in bed? For millions of people, that’s the first thing they do upon waking!

Activation and Sales Training for Staff

Employee Training, Podcast, Sales

I don’t like selling, and neither do my staff. That’s why this training is so important. How do you sell without being salesy? This is a great training

The One Focus That Many are Missing

Physical Therapy

In all my years as a private practice owner, and in all my years as a private practice coach, if there is one thing I have learned is

I Turned Away a Patient and Sadly Regretted It Later

Inspiration, Physical Therapy

Back in 2001, a middle-aged couple in their 40’s came into my practice. The wife was pushing a wheelchair with her husband sitting in it. He was obese

The Difference Between a Personal Trainer and Physical Therapist

Exercise and Movement

Many personal trainers are making money and gaining popularity by instructing on “Pain Relief Movements” across the internet. Some are making more money than licensed therapists 🙁 Most

How to Turn One Patient Into 3

Physical Therapy, Podcast

This is an excerpt from one of my advanced trainings I did for PT and OT’s in private practice on how to multiply new patients without spending on

Are You Palatable or Exciting?

Physical Therapy, Private Practice

PT/OT’s are people pleasers by nature. Studies show that over 83% of us who go into healthcare are very much the same. We share very similar characteristics. (it takes a

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